Who Are our Customers / And why do they use us?

Who are our Customers?

Trusted network engineering, responsive support, and long-term partnerships.

At Link Technologies, Inc., we work to be more than a consulting vendor. Our goal is to be a reliable extension of each customer’s technical team—available for planning, troubleshooting, upgrades, outages, and the day-to-day work of operating a dependable network.

We are proud to support ISPs, WISPs, fiber providers, and organizations that depend on their infrastructure every day. Here is what several customers have shared about working with our team.

 

What Our Customers Say

Customer Testimonials

“After knowing of Link Technologies, Inc. for years, I was fully aware of the level of expertise that the Link Technologies, Inc. team could provide.

Netafy Broadband finally engaged with Dennis Burgess at Link Technologies, Inc., and he and his team have helped us build out a complete replacement architecture for the company.

They continue to provide their expertise and professional-level guidance on our ongoing deployments, as well as our newly built data center core deployment.

Having dealt with many support companies in the past, Dennis Burgess and Link Technologies, Inc. are at the top of our list.”

Donald Dawson
Netafy Broadband

“Being an owner-operator of a WISP is challenging and often pulls you in many directions. Working with Link Technologies, Inc. gives me another tool in my toolbox for network support and troubleshooting.

Leaning on their expertise for mission-critical work, or for areas where I do not have personal experience, has helped my network perform better and achieve higher uptime.

Having Link Technologies, Inc. available through my enterprise support contract with monthly allocated hours gives me access to on-demand support, as well as planned updates and upgrades.

Technology is always changing, and Link Technologies, Inc. consistently stays current with RouterOS and firmware updates for my mission-critical devices and servers.”

Chris Soiles
RioCities

“It was the knowledge and professionalism of the people at Link Technologies, Inc. that made our decision easy. They are extremely responsive, especially in a network-down situation, and have provided more than 10 years of quality support to our company.”

Mike Whelan
FiberLink/AirLink Internet

“Choosing to work with Link Technologies, Inc. came down to a combination of technical know-how, trust, and having a partner who understands the operational realities of running an ISP.

Unrivaled MikroTik and ISP Core Expertise: Dennis Burgess and the Link Technologies, Inc. engineering team live and breathe RouterOS and service-provider networking. Whether we are dealing with core firewall filters, connection-tracking tuning, DHCP server architecture, or subscriber traffic segmentation, their engineering depth ensures our network follows best practices rather than trial and error.

A True Extension of Our Team: There are very few external partners an operator trusts enough to grant direct subnet access into their core routing infrastructure, but Link Technologies, Inc. has long held a permanent place in our Admin_IPs. Knowing the team can step in to assist with high-level routing, architectural planning, and infrastructure management makes them feel like our own senior engineering tier rather than a detached vendor.

Understanding the Big Picture: Link Technologies, Inc. understands how every layer of the ISP ecosystem interacts—from core routing and switching hardware to traffic prioritization and external shapers that maintain subscriber quality of experience. That holistic view saves us countless hours when diagnosing edge cases or planning network expansion.

Peace of Mind: The greatest value Dennis Burgess and the Link Technologies, Inc. team provide is reliability. In an industry where unexpected network behavior or high-stakes migrations can easily cause headaches, knowing we have their team in our corner for sanity checks, escalations, and design advice gives our entire organization confidence.”

Ande Grillo
Path-Finder Internet

A Team Behind Your Network

Whether you need help with a network outage, MikroTik and RouterOS engineering, ISP core design, documentation, monitoring, upgrades, or long-term technical planning, Link Technologies, Inc. is ready to help.

Let’s strengthen your network.

Talk with our engineering team about consulting, support, design, and network planning.

Contact Our Team Explore Our Services
Link Technologies, Inc.
IT Infrastructure • Wireless • Fiber • Hosting • Cloud Services
shop.linktechs.net • sales@linktechs.net • 314-735-0270